Website Live Chat

Over the years live chat features have become more visible, allowing businesses to connect with potential customers in real-time while they are browsing your website and may have some questions. Being able to easily answer their questions could increase conversion rates of website visitors. Online Chat features allow businesses to communicate with potential customers via a mobile app, assigning roles to your sales team and create tickets for issues that need to be escalated.

Engage with your customers while they are on your website, answer their questions in real-time and increase your sales conversions.

ITSys assist business websites with Live Chat feature integration

Benefits of a Website Live Chat
- A Client Service Agent instantly available to your website visitors
- Encourage website users to engage with the company
- Builds trust with customers
- Personalise integration with new customers
- Drives online sales as consumer questions can be answered instantly